Shopping regulations

TERMS OF PLACING ORDERS ON WWW.GRZALKIELEKTRYCZNE.PL

(APPLIES TO PRODUCTS ON ORDER AND FROM WAREHOUSE)

§1 General provisions

1. Online shop www.GrzałkiElektryczne.pl [next "Shop"] conducts wholesales and retails sales by the owner via the internet (orders placed on shop, through auction sites or email), by telephone, personally (at comapny headquarters) or by other channels based on terms below.

2. Owner of the shop is: SAGED Jarosław Sieczka Radom, Warszawska 17/21 , NIP: 7962619195, tel. 732 415 435, email address: info@egrzalki.pl.

3. Whenever in a document a word "Customer" appears - it means any subject which placed an order.

4. The Terms are integral part of sales agreement concluded with the Customer.

5. A condition of concludnig a sales agreement is accepting the Terms by the Customer while placing an order by checking right box of the form. For orders placed by other channels, an obligation of read the terms is on the side of the Customer.

6. Given prices on Shop are gross (they contains 23% VAT tax), according to Incoterms: EXW Radom.

7. Goods available on Shop are free of physical or legal flaws.

§2 Orders

1. Orders can be placed in the following way:

by the form available on the Shop website.
by email to the address available on the Shop website.
by calling to numbers designed for placing an orders, available on the Shop website.
in person in company office
by the other channels (SMS, MMS, classified ads portals, auctions sites)

2. A condition of execution of contract is sending by the Customer a data that allows verification of the Customer and the recipent of the goods.

3. Informations contained on the website about product are binding on both sides at the moment of placing an order, in perticular: price, characteristic of product, features of product, elements included in the compositons of the product, shipping method with subject to term of deliverz §4 pkt.4. or in case of prodution orders (custom-made) arrangements sended by email.

4. Informations contained on the website are not the offers in the meaning of civil code. The Customer placing an order has placing the buying offer of the specific product. It comes to sales agreement at the moment of confirming an acceptence of an order by the Shop.

5. In case of personal collection or by the courier ordered by the Customer, the Customer declares a term of receiving. In case of significant exceeding a deadline of receivng, Shop has right to charge the Customer by the cost of storage.

6. In case of not collecting purchased product in 30 day from declared date, Shop has right to withdrawal.

§3 Payment

1. The Customer has right to choose a form of payment specified in the tab "Form of payment".

2. Costs of delivery are specified in "Shipping cost"

3. Condition of goods issue is to make a deposit for product and delivery.

§4 Realization and shipment

1. Shop is sending ordered product via shipping companies (fe. delivery company) or provides for reception.

2. In case of payment via credit card, term of execution of the contract is counting from the moment of positive authorization of transaction.

3. In case of payment different then cash on delivery, shipping date is extended by a time between placing and order and date of entry payment in the accounts or sending email with payment confirmation.

4. Shop is not liable for the change of date of delivery arising from causes independent of shop. Regarding the fact, that shipping of part of goods takes place in warehouses of producers/suppliers specific products, Shop reserves the right to exceed deadline given in product description, simultaneously making every effort to realize shipment in deadlines.

5. In case, when order cannot be realized, a Shop will immediately inform the Customer aboud it.

§5 Warranty

1. Products available in Shop and made on order, are warranted for 12 months since received by the Customer, unless established/marked different.

2. Depends on product, warranty is given by the Shop owner or producer of given product.

3. Warranty concerns material or production flaws only.

§6 Complaints

1. In case of incompatibility of product with agreement, the Customer should send back defective product with incompatibility description.

2. Shop will address the Customer complaint within 14 days since receiving of defective product.

3. When implementation of justified complaint is associated with sending a new one or removal of incompatibility, shipping cost shall be born by a Shop.

4. Shop reserves, that differences between pictures of the goods, and resulting of individual settings of Customer computer (colors, propotions etc.) cannot be reason to complaint. Moreover pictures are usually have indicative nature (those are pictures of specific type of heater) and right technical parameters are specified in product descrpition.

5. The amount of warranty claim cannot exceed the net value of complaint product.

6. Responsibility for flaws does not applies to natural consumption, moreover damages arisen after the transfer of risk as a result of wrong or careless handling, overexploitation, wrong exploitation measures, wrong storing and those kinds of chemical, electrochemical and electrical influences, that are not provided for specific type of product.

7. Liability Store associated with the conclusion of the contract or making the sale of goods does not include repairing the damage caused to the anticipated benefits, loss of profits, loss of production, loss of market reputation, etc.

§7 Right of withdrawal

1. On the basis of the Law on protection of consumer rights and liability for damage caused by a dangerous product of 2 March 2000, a customer who is a consumer has the right to withdraw from the contract.

2. The customer who is a consumer may withdraw from the agreement without giving reasons, making a statement in writing within fourteen (14) days from the date of delivery. To comply with the deadline, you must send a statement before its expiry.

3. In the event of effective withdrawal from the sales contract, the contract is considered null and void. The customer is obliged to return the purchased goods immediately, not later than fourteen (14) days.

4. Within 14 days of the withdrawal by the customer from the contract Shop Owner returns the customer the amount paid.

5. The right of withdrawal is not entitled to the customer in the cases specified in the Act referred to in paragraph. 1 above, that is, cases:

service started, the consent of the consumer, within 14 days from the date of the contract;
on audio and video recordings and recorded on data carriers after removing the consumer their original packaging;
contracts for services, for which the price or remuneration depends solely on price movements in the financial market;
the benefits of the properties specified by the consumer in his order, or closely associated with his person (heaters on request);
benefits, which by their nature can not be returned or whose subject is perishable;
the delivery of the press;
services in the field of gambling.

§8 Privacy

1. The Data Store is the owner.

2. Personal data provided to the owner Shop are given voluntarily, provided, however, that failure to set out these data prevents the submission and execution of customer orders.

3. The customer may also give separate consent to receive materials from store advertising - promotion, including trade newsletter.

4. The customer has the right to access their personal data and correct them, request to cease processing and object to their treatment.

§9 Intellectual property

1. The use of any material published on the Store website (including pictures and descriptions of goods) without the written consent of the store.

§10 Entry into force and amendments to the Rules

1. These Regulations shall enter into force on the date of publication on the website store.

2. These Rules may be changed, and information about changes to the Regulations will be sent to customers to the email address indicated in the order 14 days before the entry into force of the revised Regulations.

3. In addition, amendments to the Regulations will be published on the Store 14 days before the entry into force of the new Regulations.

4. All orders accepted by the Owner Store for implementation before the amendments to the Regulations are based on the regulations in force at the date of the order by the customer.

5. If the Customer does not accept the new Regulations is obliged to notify this fact to the Shop Owner within 14 days from the date of notification of the amendments to the Regulations.

§11 Final Provisions

1. In cases not covered by these rules apply to the current rules

2. By accepting these Terms and Conditions Customer consents to the processing of personal data by the owner of the shop and those acting on his behalf in the country and abroad, in connection with the execution of contracts for the sale of goods offered by the store and for marketing purposes related to their shop business. The customer is entitled to all the rights under the Act of 29 August 1997. On personal data protection (Dz. U. From 1997, No 133, item. 883 as amended.), In particular he has the right to access their own data.